AUTOMOTIVE ECOMMERCE

The automotive ecommerce landscape is shifting gears, fast. That's why Rusty Monkey created BigAuto, the ready-to-go BigCommerce powered ecommerce solution tailored specifically for automotive retailers.

The automotive industry faces unique ecommerce challenges that other retailers might not face:

  • Findability: Customers often know what they want, but if they can’t find it quickly, they leave.

  • Compatibility: Shoppers need confidence that parts will fit their vehicle, or baskets get abandoned.

  • Complex product data: Products come from multiple suppliers and are managed across various ERPs and PIMs, making accuracy a constant challenge.

  • Customer expectations: Shoppers expect fast, clear, and seamless experiences on both mobile and desktop.

  • Operational efficiency: ERPs, PIMs, warehouses, and B2B/B2C systems must work together, or operations slow down and sales suffer.

One of the real strengths of BigAuto is that it’s headless. This gives us complete freedom over the user experience. Instead of being tied to rigid templates, we can design every part of the journey around the way automotive customers actually shop.

  • Deliver advanced categorisation and search, so people can browse easily or jump straight to the right product with an SKU look-up.

  • Use vehicle compatibility filters, like registration plate look-ups, saved garage features, and compatibility data integrations, to give buyers confidence they’ve got the right part.

  • Build a custom UX tailored for automotive needs, giving customers a journey that feels natural and intuitive.

  • Add value-driven content, like fitting guides, videos, and FAQs, to remove doubt and help customers make decisions.

  • Create a mobile-first checkout that’s fast, clear, and easy so there are no barriers between finding a part and buying it.

Open the stack by clicking 'expand'

  • Custom front end: designed for your customers' unique requirements.Compatibility filters

  • Advanced search: number plate lookup makes finding the right part effortless

  • Page Builder: launch landing pages in minutes

  • Value-add content: fitting guides & videos on PDPs

  • Payments your way: choose providers, no tie-ins

  • Checkout: mobile-first, one-page

  • Ops: multi-warehouse, click & collect, PIM/ERP feeds

  • Freedom: you get to choose the best for you - the right tools, partners, and tech

The average car has over 30,000 individual parts. Now imagine trying to manage that across multiple vehicle models and SKUs. You need more than a good platform, you need a smart one.

DriveDen, a UK-based automotive accessories retailer, needed a faster, more flexible ecommerce site. Replatforming to BigCommerce Catalyst delivered a modern store with DVLA number plate lookup, a personalised ‘My Garage’ feature, and smoother checkout—giving their team more control while making it easier for customers to find the perfect fit for their vehicles.

Take a look at how the car registration feature we developed for DriveDen. The customer can add multiple cars to their garage and find which products fit for each car registered, and which products don't. This makes it easier for the customer to find the right product, and offers peace of mind when purchasing.

"Rusty Monkey have been absolutely smashing the whole process and the site looks great. It's the most engaged I have seen an agency on a project - they're open and willing to work with us while completely owning the implementation. The merchant is also really happy which makes everyone's life easier."

Eoin O'Callaghan - Big Commerce

ECOMMERCE SERVICES

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